It is Friday, 6pm. Everyone is busy packing up to go home: images of a good weekend ahead at the forefront of their minds.

Everyone is rushing accept Mr AdrianC, he sits calmly on his desk and continues to talk on the phone. He works for the government's financial counseling agency and his client at the moment is Madam O.

Madam O used to live in a double-story bungalow. She used to drive a Honda Civic. She used to have a husband who was cheated RM4.5 million in a business deal and resorted to gambling to cure his depression.

With her bank accounts frozen, her monthly income reduced to RM100 after the banks deduct her loans, a prescription of depression pills from the doctor and no one to help her, let alone talk to her: Suicide is at the forefront of her mind.

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It is Friday, 9pm. Mr AdrianC finally hangs up. He has spent the past 5 hours talking to Madam O. He listens to her childhood, he listens to her struggle, he listens to her heart and becomes the first person to genuinely help her by providing her a step by step plan of who she needs to call and what she has to do. He was not doing his job, he was being a human being.

"God must have sent you to me"

Tonight, Madam O takes her first shower in 3 days because she feels happy with herself.

Tonight, AdrianC is my Hero. I watched him save a life through a phone!